What You Can Expect

Step 1

I inspect all sound-making components of your piano.

Step 2

I provide a written custom condition report which includes a cost estimate of any recommended maintenance or repair service. In the rare instance where complex and comprehensive repairs are needed, I will refer you to facilities I partner with that can help.

Step 3

I explain the services that I recommend and answering any questions. On average, tuning a piano takes about 90 and 120 minutes. The time to perform other services will be estimated in advance so you will know what to expect. Generally, you can expect me to be at your piano two to four hours depending upon the extent of the service I provide.

Step 4

I provide the service that you want done. Any questions you may have are answered in advance and in written form.

Step 5

You, my customer, are asked to complete a written service evaluation form provided by me. This gives me valuable feedback that helps me improve the service I provide.

Piano Condition Reports

I maintain confidential records of the condition and service of every piano I serve. I provide written piano condition reports for every piano that I inspect. This way each of my customers can better understand their piano(s) and have the information they need to determine their preferred level of investment in the maintenance of their piano(s) with respect to the musical and market values of their pianos. [Click here to view an example of my piano condition/estimate reports.]

Piano Appearance and Beauty

Your piano may be an important part of your environment, and the way your piano key surface and cabinet look will be important. I have access to a full range of professional-grade touch-up, cleaning, and polishing products to help you enhance and protect how your piano looks. Just ask!!!

Service Information

You will find below files that describe piano repairs, for your education or curiosity. You may be an active customer of mine who received from me a piano condition report with reference to one or more of these files. Feel free to look at any of the descriptions. My fully informed customers are my best customers.

Back Separated Repairing.pdf (493k)

Bridge Repair Epoxy.pdf (322k)

Bridle Straps.pdf (302k)

Capstans Polishing.pdf (156k)

Casters Replacing Upright.pdf (321k)

Church Pianos.pdf (792k)

Cover Padded.pdf (333k)

Damper Replacement Grand Piano.pdf (281k)

Damper Replacement Upright.pdf (253k)

Damper Spring Replacement.pdf (221k)

Dolly Add.pdf (431k)

Felts Abstract Replacement.pdf (761k)